Module 12Lesson 3

Lesson 3. Pricing: What to Charge

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Lesson 3. Pricing: What to Charge#

Goal: learn to properly value your services and set prices.

Pricing Models#

1. Hourly rate

Client pays for each hour of work.

Pros:

  • fair (they pay for actual time)
  • suitable for undefined tasks

Cons:

  • time = money (the faster you work, the less you earn)
  • client monitors every hour (pressure)

When to use:
For small enhancements, consultations, tasks with unclear scope.

Typical rates (Russia, 2026):

  • Beginner: 1,000–2,000 ₽/hour
  • Mid-level: 2,000–5,000 ₽/hour
  • Expert: 5,000–10,000 ₽/hour

2. Fixed project price

Client pays a fixed amount for the entire project.

Pros:

  • client knows the price upfront (easier to sell)
  • you can earn more if you work fast

Cons:

  • risk of underestimating scope (if the task is harder than it seemed)

When to use:
For typical tasks when the scope is clear.

Typical prices (Russia, 2026):

TaskPrice
Simple FAQ bot (10–20 questions)30,000–60,000 ₽
Lead qualification bot60,000–150,000 ₽
Automation with integrations100,000–300,000 ₽
Complex agent with AI and CRM300,000–1,000,000 ₽

3. Value-based pricing

You estimate how much the client will save / earn thanks to the agent and take a percentage of that value.

Example:

  • agent automates support and saves the client 200,000 ₽/month (salary of 2 operators)
  • you take 20% of annual savings: 200,000 × 12 × 0.2 = 480,000 ₽

Pros:

  • fair (client pays for results, not time)
  • you can earn more (if the value is high)

Cons:

  • harder to justify (need to show the value calculation)
  • not suitable if the value is unclear

When to use:
For tasks with measurable impact (savings on operators, conversion growth, automation of repetitive tasks).

4. Subscription (monthly fee)

Client pays monthly for support, updates, enhancements.

Typical prices (Russia, 2026):

  • Basic support (monitoring, bug fixes): 10,000–30,000 ₽/month
  • Extended support (+ enhancements, consulting): 30,000–100,000 ₽/month
  • Premium (priority support, dedicated specialist): 100,000–300,000 ₽/month

How to Calculate Price#

Step 1. Estimate work time

  • how many hours the project will take (realistically, with buffer)
  • multiply by your hourly rate
  • this is the minimum price (below which it's not worth working)

Example:

  • project will take 20 hours
  • your rate: 3,000 ₽/hour
  • minimum price: 20 × 3,000 = 60,000 ₽

Step 2. Estimate value for the client

  • how much the client will save / earn thanks to the agent
  • this is the maximum price (above which the client won't buy)

Example:

  • agent saves the client 100,000 ₽/month (support automation)
  • annual savings: 1,200,000 ₽
  • maximum price: ~20–30% of annual savings = 240,000–360,000 ₽

Step 3. Set price between minimum and maximum

  • minimum: 60,000 ₽ (your time)
  • maximum: 240,000–360,000 ₽ (value for client)
  • fair price: 120,000–180,000 ₽ (middle of the range)

Step 4. Check the market

  • see what competitors charge for similar tasks
  • if your price is much higher → justify (USP, expertise, guarantees)
  • if your price is much lower → you may be undervaluing yourself

Common Pricing Mistakes#

MistakeWhy it's a problemHow to fix
Price too lowUndervaluing yourself, clients don't valueSet price not below market
Selling time, not resultsClient doesn't see valueShow value (savings, growth)
No upfront paymentRisk of non-payment, client not engagedTake 30–50% upfront
Not accounting for risksIf task is harder → you work at a lossAdd 20–30% to time estimate
Afraid to name the priceClient sees uncertaintyState price confidently, no excuses